HVACR Passport

For Manufacturers

Know where every unit is — and prove it

Once a unit leaves the dock, the paper trail goes cold. HVACR Passport gives you serial-level visibility from creation through installation, with the enforcement and audit history that make warranty and recalls defensible.

Why it matters

What you're up against

  • ✕Units disappear into the channel — no serial-level record of who has what.
  • ✕Warranty disputes and fraud, with no trustworthy history to settle them.
  • ✕Recalls mean guesswork: which batches went to which dealers and installs?
  • ✕Dealer relationships and quality data live in disconnected spreadsheets.

The solution

What HVACR Passport does for you

Quality control, fraud prevention, and dealer management on one record.

Enforced quality control

Record QC pass/fail per unit. A unit can't ship until it passes, and failures loop back for rework and re-inspection.

Fraud prevention by design

An enforced state machine plus immutable audit logs make it impossible to fake a unit's history or show up in two places at once.

Recall & warranty defensibility

Trace any unit's full chain of custody — created, inspected, shipped, installed — instantly, with warranty auto-calculated per model.

Dealer authorization & control

Authorize distributors and contractors by dealer code — no global directory — and revoke access at any time.

Brand-tech support built in

Your support team gets read-only unit access, a support-ticket queue, and a knowledge library — all in context.

A branded portal that scales

Run one manufacturer today or many later. Each is a fully isolated tenant with its own branded portal from a single codebase.

One platform — see it from another side of the chain

Request a demo

See your fleet end to end

We'll show you unit creation, QC, shipment, and the audit trail that makes it all defensible.